Privacy Policy

Effective Date: March 24, 2026

1. Introduction

Holistus Health and Wellness, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and marketing communications. By using our website, you agree to the terms outlined in this policy.

2. Information Collection and Use

We collect information from you in two distinct ways to ensure the highest level of security for your data:

  • Marketing & Website Inquiries: We collect personal identifiers such as your name and email address when you sign up for our newsletter, download resources, or submit a contact form. This information is used solely for marketing and introductory communications.

  • Clinical & Health Information: To protect your sensitive health data, we do not collect or store Protected Health Information (PHI) through this website. All wellness evaluations, mineral/vitamin status reports, and lifestyle data are collected and stored exclusively through Practice Better, a secure, HIPAA-compliant third-party platform.

3. Data Storage and Security

We prioritize the security of your data based on its sensitivity:

  • Website Data: Contact information for marketing is stored on secure servers and is never sold or shared with third parties for their own marketing purposes.

  • Health Data (HIPAA Compliance): All client records are managed via Practice Better, which utilizes industry-standard encryption and maintains a Business Associate Agreement (BAA) with Holistus Health and Wellness, LLC, ensuring your health data is handled in accordance with HIPAA regulations.

4. Third-Party Service Providers

We may use trusted third-party service providers (e.g., email marketing platforms) to help us communicate with you. These providers are strictly prohibited from using your personal information for any purpose other than providing services to Holistus Health and Wellness, LLC.

5. Your Rights and Opt-Out

You have the right to:

  • Unsubscribe from marketing emails at any time using the "Unsubscribe" link at the bottom of our emails.

  • Request access to or deletion of the contact information we have on file for you.

  • Access your health records directly through your secure Practice Better portal.

6. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at contact@holistushealth.com